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Water Treatment in Westlake

Reverse osmosis, whole-home carbon and softeners for Westlake's new homes, based on Seminole Improvement District's 2025 water report. Free water test.

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Water Treatment in Westlake — What You Need to Know

Westlake is Palm Beach County's newest city, incorporated in 2016 on land that was farmed for more than 50 years as the Callery-Judge Groves. That history explains how its water works. The City does not run a water plant. The Seminole Improvement District (SID), whose boundaries match the City limits, owns the pipes, meters and billing, and since May 2016 it has bought all of its treated drinking water from Palm Beach County Water Utilities (PBCWUD). SID shut down its own treatment plant that year.

So your tap water is PBCWUD water, drawn from wells about 150 feet deep in the surficial aquifer and treated at the county's plants, then delivered through SID's system. It arrives disinfected with chloramine, and SID's 2025 water quality report shows a 3.04 ppm running annual average. That is the taste and smell most new Westlake owners notice first. The report does not publish a hardness figure, and the county softens and membrane-treats at its plants, so we measure hardness at your tap rather than quote a number from a chart.

One more thing sets Westlake apart from its neighbors. According to the City's 10-year water supply plan, Westlake has no areas of domestic self-supply, meaning homes are on SID water, not private wells. The iron and sulfur problems common in The Acreage and Loxahatchee next door are not usually a Westlake house problem. The priorities here are chloramine, disinfection by-products, PFAS for families who want them out of drinking water, and protecting new fixtures and water heaters.

Simple Water Service works in Cresswind and the newer neighborhoods along Seminole Pratt Whitney Road, mostly in homes that are only months or a few years old. Every job starts with a free on-site water test and a written quote. Call (561) 309-6270.

Comparing systems rather than areas? See every water filtration system West Palm Beach and Palm Beach County homeowners install with us, or book a free water test for your Westlake address.

On a private well in Westlake? We drill and service the wells themselves — new potable and irrigation wells, pump repair and replacement, well abandonment, and annual maintenance. See well drilling in Westlake.

Common Water Problems in Westlake

Chloramine taste and odor (2025 RAA 3.04 ppm)
Disinfection by-products: TTHM 40.63 ppb, HAA5 30.35 ppb
PFOS averaging 9.2 ppt in 2025 county testing
Protecting new tankless heaters and fixtures in new construction

Westlake Water Source

Seminole Improvement District (SID, PWS 4504903) - treated water bought from Palm Beach County Water Utilities since 2016 (surficial-aquifer wells)

Water Hardness

Treated at county plants, no published hardness figure - we measure yours at the tap

County

Palm Beach County

“We moved into Arden at Westlake and had SWS out within the first week. Smartest decision we made — zero scale on our new fixtures, great-tasting water, and our tankless heater is running at full efficiency a year later.”

— Carol T., Westlake

Who Supplies Westlake's Water: SID, Palm Beach County and the 2016 Switch

Westlake residents get one water bill, from the Seminole Improvement District, but two organizations are involved:

  • Seminole Improvement District (SID): an independent special district created in 1970 as the Seminole Water Control District. It covers about 4,142 acres, the same area as the City of Westlake. SID is the only retail provider of drinking water and reuse water in the City, and it runs the distribution system, meters and lead and copper sampling. Its public water system ID is 4504903.
  • Palm Beach County Water Utilities (PBCWUD): the county utility treats the water. Under a 2006 agreement, the county is SID's exclusive bulk supplier, and SID can reserve up to 5 million gallons per day of water and wastewater capacity over 30 years. SID abandoned its own water treatment facilities in May 2016 and has bought bulk water from the county since then.
  • The City of Westlake: sets land use and building rules but does not own or maintain any water supply facilities.

Many websites (including an older version of this page) describe Westlake as plain 'PBCWUD water'. That is half right. The water is treated by PBCWUD, so the county's plant results apply, but SID reports separately and does its own testing at Westlake taps. When you read the numbers below, the treatment results come from the county and the lead and copper results come from SID.

Westlake's 2025 Water Quality Report: What the Numbers Mean for Your Filter

SID's 2025 Water Quality Report says the water met all federal, state and local standards. These are the figures that decide what a Westlake home actually needs:

  • Chloramine: 3.04 ppm highest running annual average, with individual samples from 0.07 to 4.53 ppm. The 4 ppm limit applies to the annual average. Chloramine is the chemical taste in tap water, coffee and ice, and ordinary pitcher filters remove it poorly. It takes catalytic carbon with enough contact time.
  • Disinfection by-products: total trihalomethanes (TTHM) 40.63 ppb at the highest-reading location (samples 9.5 to 51.4) and haloacetic acids (HAA5) 30.35 ppb (4.6 to 37.0). The limits are 80 and 60 ppb, so the water is within the rules, but these levels are noticeably higher than in membrane-heavy systems like Jupiter's. Carbon and reverse osmosis both reduce them.
  • PFAS: the county's 2025 unregulated monitoring (UCMR 5) found PFOS averaging 9.2 parts per trillion (not detected up to 20 ppt) and PFOA averaging 4.7 ppt (not detected up to 9.0 ppt). The EPA's 4 ppt standards for PFOS and PFOA are not yet enforceable, so this is not a violation, but the average PFOS result is more than twice that standard. An under-sink reverse osmosis system is the practical way to take PFAS out of drinking water at home.
  • Sodium: 49.7 ppm at the highest sampling point (range 18.2 to 49.7). Worth knowing for anyone on a low-sodium diet, and one reason we pair softeners with RO at the kitchen sink.
  • Lead and copper at Westlake taps: SID's own sampling put the 90th-percentile lead result at 1.8 ppb in both June and December 2025, with no samples over the 15 ppb action level. Copper was 250 and 210 ppb against a 1,300 ppb action level. In a city of brand-new homes, that is what you would expect.
  • Fluoride: the county stopped adding fluoride, according to the report's notes. The 0.898 ppm figure in the table comes from 2023 sampling, before the change.

What the report does not include is a hardness number. Treat any company that quotes a single 'Westlake hardness' figure with caution. Ours used to, and we removed it. We test hardness, chlorine, TDS and pH at your kitchen tap during the free visit and give you the results in writing.

Reverse Osmosis and Whole-Home Carbon for Westlake Homes

Because Westlake homes are on treated utility water rather than wells, the treatment plan is simpler than in The Acreage. Most homes need one or both of these:

  1. Whole-home catalytic carbon at the point of entry, sized to your peak flow. It takes chloramine out of every shower and faucet and reduces TTHM and HAA5 throughout the house. In a new home, the garage is usually the right spot.
  2. Under-sink reverse osmosis at the kitchen, with a line to the refrigerator. RO is what removes PFAS, sodium and dissolved solids from drinking and cooking water. Carbon alone does not reliably remove PFAS to low part-per-trillion levels.
  3. A softener only if your test calls for it. Hardness depends on the county plant blend at the time, so we measure it before recommending a softener. If one makes sense, we size it to your measured hardness, not a guess.

Read more about reverse osmosis systems, whole-home filtration and water softeners, or book the free water test.

New-Construction Plumbing: Softener Loops, Tankless Heaters and Warranties

Westlake is still being built out. The City's water supply plan estimates about 3,625 homes and 8,774 residents in 2025, with 7,200 homes planned at build-out. That means most of our Westlake jobs are in homes that are months old, and the install looks different from a retrofit:

  • Pre-plumbed loops: many builders rough in a point-of-entry loop in the garage. If yours has one, we connect to it, and the install is usually about two hours. If not, we add the tie-in ourselves. We confirm which situation you have at the water test, before quoting.
  • Tankless water heaters: most manufacturers publish water-quality limits for hardness and chlorine in their installation manuals and warranty terms. Look up the limits for your model, and we will compare them with your measured results so you know whether treatment is needed to protect the warranty.
  • New fixtures and glass: spotting on shower glass and new faucets comes from whatever hardness and dissolved solids are left in the water. Your test results tell you whether that is a softener problem or an RO and maintenance problem.
  • Garage heat: Westlake garages get hot. We mount equipment out of direct sun and choose bypass and shutoff valves that are easy to reach for service.

Reuse Water, Irrigation Rules and Westlake's Tiered Rates

SID distributes reclaimed (reuse) water from Palm Beach County as well as drinking water, and the City enforces South Florida Water Management District's year-round irrigation rules. SID also uses a conservation rate structure: the price per gallon goes up as you use more.

That affects equipment choices. A softener that regenerates by timer instead of metered demand can waste hundreds of gallons a month in a big household. Older RO units send a lot of water down the drain. We install demand-initiated softener valves and efficient RO systems, and we keep treated water off irrigation lines, which never need it.

Westlake vs. Its Neighbors: Why the Advice Differs

  • [The Acreage](/locations/the-acreage) and [Loxahatchee](/locations/loxahatchee): many homes are on private wells, where iron, hydrogen sulfide and bacteria drive the design. Different equipment from a Westlake home.
  • [Royal Palm Beach](/locations/royal-palm-beach): served directly by PBCWUD, the same county-treated water Westlake buys, so the drinking-water advice is similar.
  • [Wellington](/locations/wellington): runs its own Village utility with its own wells and a lime-softening and membrane plant, so its numbers are different.

If you are moving to Westlake from one of those areas, do not assume the system that worked at your last house is right for this one. Test first.

Frequently Asked Questions

Answers to the questions we hear most from Palm Beach County homeowners.

The Seminole Improvement District (SID) is the water utility for the City of Westlake. It owns the distribution system and bills customers, but it has bought all of its treated water from Palm Beach County Water Utilities since May 2016, when it shut down its own treatment plant. The water comes from surficial-aquifer wells about 150 feet deep and is treated at county plants. SID can be reached at 561-790-1742.

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